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Fan Portal FAQ
Fan Portal FAQ
Knowledge base for the Fan Portal
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I have a delivery inquiry from over 14 business days ago?
How do I remove my account information?
Do you have additional questions?
What is the Fan Portal?
How do I access the Fan Portal?
How do I login to the Fan Portal?
How do I edit my information?
How do I add an address?
Can I change my address once an order has been placed?
I'm curious to know which item I'm receiving?
Can I exchange my prize for a different prize?
My participation status is showing as "pending"?
My Fan Portal link says my "order is associated with another user"
I'm unable to see the tracking for my most recent DoorDash delivery?
I'm unable to see the tracking for my most recent FedEx delivery?
Why does my order status say cancelled?
How do edit / remove an address